Meet Your President/CEO, Ray Springsteen - Fort Knox Federal Credit Union

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Whether you're a long standing member or recently became a member, the value of Fort Knox Federal Credit Union is realized in many ways. As a member, you save money and improve the quality of your financial life as well as the lives of your family members.

Your Credit Union is dedicated to serving its members, first and foremost. We do that by providing superior financial services when, where and how you want them and to maximize your convenience, savings and benefit. We offer tremendous lending products such as our new car loans as low as 1.74% APR for qualifying members. We also have savings and deposit accounts, such as our Money Market Account that pays six-times the national average of other financial institutions.

Fort Knox Federal’s real strength is improving the lives of its members. Such as Jeremy Blake of Vine Grove who, with the help of our mortgage department, received a grant from the Federal Home Loan Bank of Cincinnati to purchase his first home. The grant reduced Jeremy's purchase costs allowing him to immediately put in several upgrades such as central air conditioning. With Fort Knox Federal's help and his do-it-yourself efforts, Jeremy is immediately building equity in his new home.

Larry and Connie Tate from Danville refinanced their auto loan from another lender with Fort Knox Federal. We were able to lower their interest rate to 3.74% APR saving them about $4,000 over the life of the loan.

There are literally thousands of these member stories and we're adding to that number every day. The tremendous value the Credit Union affords members is due to our longstanding track record of financial strength and stability. That track record over the last 23 years is because of the leadership of Bill Rissel, Fort Knox Federal's previous President and CEO.

We recently honored Bill upon his retirement with awards, recognitions and tributes—all of which are well deserved but can never fully express our appreciation for all he has done for Fort Knox Federal Credit Union. Over his 35 years in the credit union movement, Bill has earned an outstanding reputation as an innovator, leader, visionary and credit union hero. He guided Fort Knox Federal to record asset growth year after year and improved the quality of service for members. He spearheaded service improvements such as Branch@Home online account management and Mobile Banking.

It is on this solid foundation that it is now my privilege to continue to build Fort Knox Federal into THE premiere credit union in the country in terms of value and service to its members. As the new President and CEO, I will be working diligently along with our dedicated volunteer Board of Directors and our top notch professional staff to continue to help members improve the quality of their financial lives.

While this is a transition period for the Credit Union, it is by no means a change in our course, direction or commitment to serve the needs of our members. We are here to add value to your lives and to provide the very best in financial products and services.

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President Ray Springsteen has worked in the credit union industry for more than two decades. The following are a few of his accomplishments during his credit union career:

  • Master’s Degree (MBA, with concentration in Finance) from George Washington University in Washington, DC; undergraduate degree in finance from Old Dominion University in VA.
  • Speaker and author on credit union topics related to operations, financial performance, sales and marketing, and strategy.
  • Served on an innovations team for the credit union industry through think tank Filenes Research Institute’s i3 program
  • Chair of the Hardin County Chamber of Commerce in 2013/2014
  • Member of the ECTC Foundation Board of Directors
  • Serves on the education committee for the Kentucky Credit Union League
  • Serves as member of the CORE Committee

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Springsteen Named New President At Fort Knox Federal Credit Union

RADCLIFF, KY – July1, 2014 Ray Springsteen, Executive Vice President at Fort Knox Federal, was appointed President and Chief Executive Officer effective today. He succeeds William J. (Bill) Rissel upon his retirement effective the same day.

“With this appointment, the Board of Directors completes its transition plan for the President / CEO position. This process assures a seamless change to new leadership while maintaining the same high standards of quality member service, value of products and strength of the organization that we have enjoyed for many years. Ray will continue the same strategies for creating member value,” said Jo Exler, Chairman of the Board of Directors at Fort Knox Federal.

Springsteen has worked in the credit union movement since 1993. In 2009, he was appointed Senior Vice President at Fort Knox Federal Credit Union and was later promoted to Executive Vice President in 2012. Springsteen worked for ten years at Callahan & Associates, a national service and consulting organization for credit unions. He also served on the senior leadership team for six years at Service Credit Union, now a $2 billion credit union that serves the U.S. military and many New England communities. Springsteen completed his under-graduate work at Old Dominion University with a major in finance and his MBA at George Washington University with a concentration in finance.

“I have been working with the Board for over four years on a comprehensive transition plan. I personally selected Ray Springsteen as the Senior Vice President with thoughts that someday he would ultimately take my place. The Board has chosen for that to be the case,” Rissel said.

“Fort Knox Federal is on a solid foundation and well positioned for continued growth thanks to the leadership of Bill Rissel. We will continue to add member value with the ongoing support of the Board and dedication of our professional staff,” Springsteen said.

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